Return Policy

Return Policy

At Mingdaintl, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may return most items within 30 days of receiving your order, provided that:

• The item is unused, unworn, and in its original packaging

• The item is not marked as final sale or non-returnable

• You have the order number or proof of purchase

2. How to Initiate a Return

To request a return, please contact our customer service team at:
📧 help@mingdaintl.com

Once your request is approved, we will provide instructions on how to return your item.

3. Refunds

• Once we receive and inspect your return, we will notify you of the status.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping fees (if any) are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).

4. Exchanges

If you received a defective or damaged item and need to exchange it, contact us within 7 days of delivery. We’ll gladly arrange a replacement.

5. Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards

• Sale or clearance items marked as “Final Sale”

• Custom or personalized items

• Perishable goods (if applicable)

6. Shipping for Returns

• Customers are responsible for return shipping costs unless the return is due to our error.

• We recommend using a trackable shipping service and keeping your receipt.

7. Need Help?

If you have any questions or concerns about your return, feel free to contact us at:
📧 help@mingdaintl.com